Lead capture
Qualify visitors and capture key details so sales can follow up faster.
Who it’s for
When response speed and lead capture matter.
This service is for teams that want fewer missed enquiries and faster answers, without fragile “AI everywhere”.
Support triage
Answer common questions and route complex cases to a human.
CRM handoff
Send leads and conversations into your CRM with clear ownership and next steps.
CRM implementation →
What you get
Conversational experiences that feel human.
Chatbot flows aligned to your business goals, with clear boundaries and reporting.
- ✓ Custom conversation design and tone.
- ✓ Lead capture and CRM integrations.
- ✓ Controlled knowledge and escalation rules.
- ✓ Analytics and improvement roadmap.
Process
Smooth setup, clear boundaries.
Step 1
Define
Choose the questions to handle, the data to capture, and when to escalate.
Step 2
Design
Create flows and tone that match your brand and user intent.
Step 3
Integrate
Connect to CRM, email, and workflows so leads don’t get lost.
Step 4
Improve
Review analytics and refine prompts/flows based on real conversations.
FAQs
Questions buyers usually ask.
Will the chatbot replace our team?
No. It handles common questions and triage, then routes complex cases to a human.
Can it capture leads properly?
Yes. We design lead capture questions and routing so the right info reaches the right owner.
Can we control what it answers?
Yes. We define boundaries, knowledge sources, and escalation rules to keep responses appropriate.
How do we measure success?
We track captured leads, resolution rate, response time, and common intents to guide improvements.
Can it connect to automation?
Yes. Chatbots work best when paired with automation for follow-up and handoffs.
Automation services →What should we prepare for the first call?
Your top customer questions, your lead capture needs, and where enquiries currently get lost.
Want to reduce support load?
Book a call and we’ll recommend the best chatbot scope for lead capture and support triage.